IntercomBeta
Customer communication
Ziikly reads your Intercom contacts and conversations by email with a personal access token — read-only, so it can never send messages.
What you can see
- ✓Contact record by email
- ✓Open and closed conversations
- ✓First and last seen timestamps
Common use cases
- →See a customer's recent conversations without opening Intercom
- →Review what's been said before a support handoff
- →Pair chat history with payments and email state
Going deeper with Intercom
Conversations next to the customer record
Intercom holds the conversation history, but it's one more tab to open. Ziikly pulls a contact's conversations by email into the same view as their payments and email state — so an agent sees what's already been discussed before jumping in, without switching tools.
The connection uses a read-only personal access token. Ziikly can display conversations but never reply or send messages, keeping Intercom as the source of truth for your customer comms.
How to connect
Intercom → Settings → Personal access tokens → create a token with read access and paste it.
Connect Intercom nowZiikly is a customer lookup tool
Connect Intercom and search a customer's email to see their payments, orders, invoices, tickets and tasks — from every tool you use — in one read-only view.